SMB marketing survey finds only 3% use outside agency or vendor

BrandMuscle recently released a “State of Local marketing agency” report for 2018. The sprawling document captures marketing agency and ad-spending trends among US small and medium-sized businesses (SMBs) that participate in co-op or MDF funding programs where brands help subsidize local marketing agency by their dealers, retailers and affiliates.

The report offers a snapshot of tactics and attitudes among US small business marketers as a whole. It segments SMBs into three categories by number of locations, headcount and revenues:

  • Less than $500K in revenues, 0 to 4 employees and a single location (58 percent of survey respondents).
  • Less than $5MM in revenues, 5 to 20 employees and 2 to 5 locations (26 percent of respondents).
  • More than $5MM in revenues, 21+ employees, more than 6 locations (16 percent of respondents).

The report finds that the vast majority of these small businesses are doing their own marketing agency in-house. In the majority (64 percent) of cases, the business owner is doing all the marketing agency himself or herself (which generally means poor execution). Only 3 percent of these survey respondents were using an outside agency or vendor; only 7 percent had a dedicated marketing agency person on staff.

In 2017, these SMB marketers adopted a range of new tactics. The largest group tried three to six new marketing agency tactics. However, the top three tactics used by all the groups above were websites, Facebook and either email or direct mail. For the smallest SMBs, direct mail substituted for email marketing agency in the top three tactics.

[Read the full article on Marketing Land.]


About The Author

Greg Sterling is a Contributing Editor at Search Engine Land. He writes a personal blog, Screenwerk, about connecting the dots between digital media and real-world consumer behavior. He is also VP of Strategy and Insights for the Local Search Association. Follow him on Twitter or find him at Google+.

Website Design Greenville SC by DBL07